FAQ

Frequently Asked Questions


Question1: What's your MOQ?

Anwser: Our MOQ of jewelry gift box is 500 pcs, pouches and paper bags is 1000 pcs for each size and SKU.


Question2: What details are needed to get an exact quote?

Anwser: The basic elements are the box structure, material, quantity, size, color, logo finishing, accessories. 

If you have no idea about it, please advise your product for better recommendation.


Question3: What’s your lead time?

Anwser: Sample making around 5-7 working days.

Mass production around 15-20 working days.


Question4: Is the sampling cost refundable?

Anwser: Yes, it is refundable. 

We will refund all the sampling cost to you if the samples approved and you decided to place the bulk order over 2000pcs. 


Question5: Are you a trading company or a manufacturer?

Anwser: Rechance Jewelry Packaging Co., Ltd is a professional manufacturer in Shenzhen, we are a leading factory in jewelry packaging industry. We can supply the one-stop solution for our customers on jewelry packaging products from the raw materials to the finished products.


Question6: How does your company control the quality?

Anwser:  We have a special quality control team to manage the quality control. Our IQCs will inspect all the raw materials at the beginning of the mass production to make sure all the raw materials are qualified. Our IPQC will be inspect the semi-finished products and finished products randomly. Our FQC will inspect the final producing processing quality, and OQCs will make sure the jewelry boxes, pouches and bags will be same as our customers requested.


Question7: What’s your options on shipping and payment?

Anwser:  As to the shipping, we will use the air express for the sampling order. We will choose the most efficient shipping methods for our customers about the bulk order. We can supply the sea shipping, air shipping, railway shipping for our customers. As to the payment, we can support the PayPal, West Union, bank transfer for the sampling order. And we can provide the bank transfer, T/T, L/C for the bulk order. The deposit is 50%, and the balanced is 50%.





CATEGORIES

CONTACT US

Contact: Sylvie

Phone: +8618620357571

E-mail: sylvie@custom-jewelry-packaging.com

Add: No.2 Gushu Road, Baoan District, Shenzhen, Guangdong Province, China